Terms & Conditions

At X-Pay, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our platform for crypto trading, gift card exchange, and bill payments. By using X-Pay, you agree to the terms outlined in this policy.

  1. Information We Collect

    When you use X-Pay, we may collect the following types of information:

    • Personal Information: Name, email, phone number, date of birth, and address.
    • Identity Verification Data: Government-issued ID, BVN, and other KYC-related documents.
    • Transaction Details: Payment history, trade activities, wallet balance, and payout details.
    • Device & Usage Data: IP address, browser type, operating system, and login activity.
    • Cookies & Tracking Data: We may use cookies to enhance your browsing experience and improve security.
  2. How we use your information

    We use the information we collect to:

    • Verify your identity and comply with regulatory KYC/AML (Know Your Customer/Anti-Money Laundering) requirements.
    • Facilitate secure transactions, including crypto trading, gift card exchanges, and bill payments.
    • Improve our services, enhance user experience, and prevent fraud.
    • Send account updates, security alerts, and promotional offers (you can opt out anytime).
    • Detect, investigate, and prevent fraudulent or illegal activities.
  3. How we protect your information

    We implement industry-standard security measures to protect your personal and financial data, including:

    • End-to-End Encryption for all sensitive transactions.
    • Two-Factor Authentication (2FA) to enhance account security.
    • Fraud Detection Systems to monitor suspicious activities.
    • Strict Data Access Controls to ensure only authorized personnel can access sensitive information.